As we move into a new phase of innovation after the disruption caused by the COVID-19 pandemic, insurers need to look ahead to determine what their technology priorities should be today. Our 2022 Technology Vision report focuses on the expansion of the digital world and the increasing overlap between physical and virtual reality. One of […]

The Qorus-Accenture Innovation in Insurance Awards prides itself on celebrating the world’s leading innovators in the sector. The awards’ ultimate accolade – the Global Innovator 2022 – recognizes an insurance business that not only manifests innovation in fresh, exciting ways, but lives innovation through its strategy and day to day practices. This year, there was […]

Customer experience can be a competitive differentiator for life insurers, and many of them are making strategic investments in customer experience across the enterprise to bolster business growth. These investments in people and technology are providing the 360-degree view of their customers that’s needed to uncover new opportunities. At the same time, they’re enabling a […]

Over the past few years, the Insurtech sector has established itself as a vital catalyst for innovation in the insurance industry. Insurtech is a term that comprises a new group of technology-based start-ups that are disrupting the insurance industry. Agile, technology-centred and adaptive to emerging customer needs, they fulfil an important need for refreshed insurance […]

With all the connectivity that cloud enables, and complex dynamics at play in determining who has the responsibility to process and protect PII, insurers need to work with their ecosystem partners to protect the data of their customers and employees. In this Insurance News Analysis, we were delighted to welcome Aaron Davidson, Global Head of […]

The recent 2022 Qorus-Accenture Innovation in Insurance Awards are a powerful, practical illustration of the trends shaping the insurance industry. Sustainability and workforce transformation are becoming central to insurers for retaining relevance in a changing market. Insurers need to embed sustainability into their strategy and value proposition, and they have to embrace workforce transformation in […]

Despite continuing market volatility and uncertainty, we are fundamentally optimistic about the future of the insurance industry, which has demonstrated resilience through the pandemic and in the face of inflation, losses, and reserve capital requirement headwinds.  As COVID-19 became a global pandemic in March 2020, the resulting economic slowdown caused insurance industry valuations to drop […]